NEW PATIENTS & FAQ

Everything you need to know before your first visit

New here? Great, we love new patients. Here are the answers to the questions we hear most, in plain English.

Questions & Answers

NEW PATIENTS & FIRST VISIT

Are you accepting new patients?

Yes, we would love to see you!

What should I bring to my first appointment?

A copy of your dental insurance card, any new patient forms you have filled out ahead of time, any questions you may have.

How long will my first visit take?

Your first appointment with our office typically takes 60-90 minutes. This will ensure we have plenty of time to complete a full comprehensive examination and discuss any questions or treatment recommendations.

INSURANCE & PAYMENT OPTIONS

Do you accept dental insurance?

Yes, we do! We accept most major insurance plans. If you don't carry dental insurance, we would still love to see you. We offer affordable payment options at our office if this is something you are needing.

APPOINTMENTS & EMERGENCIES

What are your hours?

Monday-Thursday 8am-5pm

Friday 8am-12pm

I have a dental emergency. What do I do?

Call our office as soon as you can so we can get you in the schedule to be seen.

If your emergency involves major swelling and is affecting your breathing, call 911 or visit your local emergency room.

How do I reschedule or cancel?

Please call our office to reschedule or cancel your appointment. Try to give us a 24 hour notice prior to calling.

INSURANCE & PAYMENT

I get anxious at the dentist. Can you help?

Absolutely! We understand that many patients feel anxious about the dentist for a variety of reasons. Our goal is to make you feel as comfortable as possible throughout each appointment with us.

Do you attend to kids?

Of course! We know that dental anxiety can start from a young age, so our goal is to build a positive relationship with the dentist.

Book your first consultation

All ages welcome

Clear, honest pricing

Up-to-date technology

Book a visit
Call (515) 465-2633
New patients

Your first visit, made easy.

01

Book in a couple of clicks

Fill out our online form or give us a call. We will confirm and send a reminder.

02

Settle in and meet the team

A quick hello, a little paperwork, and a tour if you would like one.

03

A thorough, gentle exam

Dr. Jack walks you through what he sees and answers every question.

What to bring

A photo ID and insurance card

A list of any medications

Records from a previous dentist

We accept most major insurance plans and offer straightforward self-pay options. Not sure about your coverage? Just ask, we are happy to check.

Book a visit